The short version
This site sets no cookies and runs no third-party analytics or advertising. If you write to us, we use your message to reply and for nothing else. Our demonstration environments keep as little as possible and clean up after themselves, usually within a day. To see, correct, or delete anything you have sent us, email info@planetek.org.
Who we are and what this covers
Planetek LLC is a Colorado limited liability company providing managed AWS services, IT consulting, and technology training. This policy describes how we handle information on planetek.org and on our live demonstration environments at demos.planetek.org and its subdomains (together, the "sites"), and when you contact us by email or phone.
Information we collect
- Contact form. Your name, email address, and message, plus company, phone number, and service interest if you choose to provide them.
- Correspondence. The contents of emails and calls you exchange with us.
- Technical logs. Our infrastructure records standard request data such as IP address, browser type, pages requested, and timestamps. We use this to operate and secure the sites, including counters that enforce daily usage limits.
- Demonstration environments. If you sign in to a demo, we process the sign-in identifier and the content you submit there, such as questions typed into an assistant or sample documents you upload.
We do not ask for, and you should not send, sensitive personal information through the sites.
How we use information
We use the information above to respond to your inquiry, to operate and secure the sites, to enforce usage limits and prevent abuse, and to meet legal obligations. We do not sell personal information, we do not share it with third parties for their marketing, and we do not use it for advertising of any kind.
Cookies and tracking
planetek.org sets no cookies and loads no third-party analytics, advertising, or social media scripts. Demonstration environments that require sign-in store an authentication token in your browser while you are signed in; it exists only to keep your session open and is not used to track you elsewhere.
Demonstration environments
The environments at demos.planetek.org are working AWS deployments offered for evaluation. They are designed to hold as little of your information as possible: the sample data in them is fictional, daily visitor limits are enforced using one-way hashes rather than stored addresses where practical, and content you submit is removed automatically, generally within 24 hours as part of a nightly reset. Please do not enter confidential, personal, or production data into a demonstration environment.
Service providers
The sites are hosted on Amazon Web Services, which also stores submitted content and delivers contact-form email to our team. Our business mailbox is hosted by Apple iCloud Mail. Both act as service providers processing data on our behalf. We use no data brokers, advertising networks, or third-party marketing platforms.
Retention
Inquiry correspondence is retained as ordinary business records for as long as we reasonably need it. Technical logs are kept for a limited period, typically two weeks. Rate-limit counters expire automatically within days, and demonstration content is purged by the nightly reset described above.
Security
All traffic to the sites is encrypted in transit with TLS, stored data is encrypted at rest on AWS, and access is limited to the people who operate the sites. No system is perfectly secure, which is one reason we design the sites to hold as little personal information as possible in the first place.
Your choices
You may ask us to show you, correct, or delete the information you have sent us by emailing info@planetek.org. We honor reasonable requests from anyone, regardless of where you live, and if a legal obligation prevents us from fulfilling a request we will tell you why.
Children
The sites are intended for a professional audience. They are not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
If we change this policy, we will post the revised version here and update the date at the top of the page. Changes apply from the date they are posted.
Contact
Planetek LLC · Colorado, USA
info@planetek.org ·
303-356-2782